Frequently Asked Questions

3:00 p.m. is check in time and 12:00 noon is check out time.

All guests get complimentary high-speed access during every stay.

Yes

Yes, and it’s open 24 hours a day, seven days a week.

No, unfortunately we don’t have a pool.

No, we don’t have a spa in house but our Front Desk is happy to recommend you one in the city.

Breakfast can be enjoyed at our restaurant Celia Amsterdam. We offer an extensive breakfast buffet for €30 per person and a continental à la carte menu. Breakfast is available from 7am untill 11am. It is also possible to enjoy your breakfast in the room.

9% VAT is included in the price. 12.5% City Tax per room per night is not included in the rate and must be paid upon check-out.

A valid government issued photo ID is required at the time of check in. For all Non-EU guests we will require to see a valid passport.

Yes, rollaways beds cost €45 per night and cribs are free of charge. Note that not all rooms are large enough to take extra beds and cribs.

The cancellation policy depends on your bookings terms. Please take a look at your booking confirmation or contact our reservations departement for more information at +31 (0)20 521 1888 or reservations@kimptondewitthotel.com.

Yes. All guests are required to pay a cash deposit of the price of their room rate including €50 per night or arrange this via a credit card authorization (+€50 per night) at check-in. With an authorization, the amount is blocked on the credit card and therefore not debited. If there are no additional services, this block will be lifted at check-out.

Yes, we have accessible rooms. They all have a roll-in shower.

Yes, we do. To inquire about connecting rooms, call our reservations team at +31 (0)20 521 1888 or email reservations@kimptondewitthotel.com.

If you made a reservation using a third-party website please contact your service provider directly to make modifications to your reservation.

The minimum age requirement to check in to a room is 18.

There are several parking options available for our guests. We offer a few parking spots in our hotel parking garage for €65 per night. It is not possible to reserve these spaces in advance, please register at our front desk upon arrival. We are also able to offer a preferred rate to park your car in a public parking garage close to the hotel. You can find and book your public parking garage of choice here: https://www.q-park.nl/en-gb/parking/amsterdam/2021-kimpton-de-witt/.

Unfortunately, we don’t offer free shuttle service from the airport.

Please see our Maps + Directions page to learn more about how to get to our hotel.

Café Celia is open from Monday to Sunday 09.00 – 16.00. Celia is open for dinner from Monday to Sunday 17.00 – 00.00. And for brunch Saturday & Sunday 12.30 – 15.30. Super Lyan is open from Wednesday to Sunday 17.00 -01.00.

Please call our finance team at +31 (0)20 523 5235 and they can help get your questions answered.

Credit cards, debit cards and cash with credit card guarantee are all options.

Yes, your furry friends are welcome at our hotel. If it fits our front door, they are welcome.

Yes, indeed. Please call our reservations team at +31 (0)20 521 1888 to inquire about pet-free rooms.

No we don’t have pet sitting or dog walking services but our Front Desk is happy to help you find one in our neighbourhood.

Please speak with our Front Desk or to your reservation agent before checking in. You can give them a call at +31 (0)20 620 0500